Get in touch

Every ring we make starts with a conversation.

Whether you already know what you want or are still gathering ideas, reach us whichever way suits you best. We reply within 24 hours on working days, and you are welcome in the salon without an appointment.

Direct contact

Write to us

Tell us what you are looking for — a model, a stone, a size, or just an idea you have in mind. We reply within 24 hours on working days.

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Visit us at the salon

Importanne Centre Trg Ante Starčevića 7 10000 Zagreb
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Entrance: main entrance

Opening hours

Monday – Saturday
09:00 – 20:00
Sunday
Closed

The salon is in the Importanne Centre by the Main Railway Station — a few minutes on foot from Ban Jelačić Square, with a tram stop at the entrance and public parking in the building.

ZRIN zlatarna Trg Ante Starčevića 7, 10000 Zagreb

Frequently asked

Do I need to let you know I am coming?

You do not have to — you are welcome any time during opening hours. If you would like us to prepare particular models, or to give you our full attention without a wait, let us know a day ahead and we will arrange a time.

How long does a made-to-order ring take?

It depends on the model and the stone, but most engagement rings take three to four weeks from the moment the design is confirmed. If you have a date to meet, tell us at the start and we will work to it.

Can I send a photo of my idea?

Yes, and we recommend it. Send a photo to WhatsApp or by e-mail — a picture from the internet, a sketch, or a photo of a piece you already own. It is the fastest route to a concrete proposal and an approximate price.

Do you repair and alter jewelry?

We do. Resizing, stone replacement, chain repair and cleaning are all done in our own workshop. Bring the piece to the salon and we will assess what it needs.

How do I submit a complaint?

You can submit a complaint in person at the salon, by post to our registered office, by e-mail to info@zrin.com, or through the form by selecting the reason “Complaint”. We confirm receipt without delay and send a written reply within 15 days at the latest.